Posted by Null Protocol on 2005-12-13 17:52:06 +0000
Customer Service Nirvana
How to get to a person right away for over 100 different popular companies (including mine....)
My Dad sent me this via a Yahoo news story...
Posted by Null Protocol on 2005-12-15 14:42:44 +0000
customer service advocates working in the trenches...
I wish I had this list years ago. I tried a few of them out last night...
this guy and the bugmenot.com folks should be in the running for Time's person/plac/entity/thing of the year for 2005...
Posted by tgl on 2005-12-15 15:18:21 +0000
This guy has an interesting blog.
His latest company is kayak.com, however, Forbes isn't too impressed.
Posted by Null Protocol on 2005-12-15 17:49:08 +0000
talk about travel porn... have you guys played with kayak.com
whoa
Posted by tgl on 2005-12-15 18:03:53 +0000
Yeah, that was the other thing I've done this morning other than pondering the juxtaposition of McCartney, Dokken, DFW, and cock.
Posted by Null Protocol on 2005-12-16 20:58:24 +0000