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Posted by Null Protocol on 2005-12-13 17:52:06 +0000

Customer Service Nirvana

How to <a href="http://www.paulenglish.com/ivr/">get to a person</a> right away for over 100 different popular companies (including mine....)


My Dad sent me this via a <a href="http://biz.yahoo.com/special/customerservice05_article2.html">Yahoo</a> news story...
Posted by Null Protocol on 2005-12-15 14:42:44 +0000
customer service advocates working in the trenches...


I wish I had this list years ago. I tried a few of them out last night...


this guy and the bugmenot.com folks should be in the running for Time's person/plac/entity/thing of the year for 2005...


Posted by on 2005-12-15 15:18:21 +0000
This guy has an interesting <a href="http://paulenglish.com/">blog</a>.

His latest company is <a href="http://www.kayak.com">kayak.com</a>, however, <a href="http://www.forbes.com/business/global/2005/1114/093A.html">Forbes</a> isn't too impressed.
Posted by Null Protocol on 2005-12-15 17:49:08 +0000
talk about travel porn... have you guys played with kayak.com


whoa
Posted by tgl on 2005-12-15 18:03:53 +0000
Yeah, that was the other thing I've done this morning other than pondering the juxtaposition of McCartney, Dokken, DFW, and cock.
Posted by Null Protocol on 2005-12-16 20:58:24 +0000
RSN (tm): pondering cock since 2003.
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